Privacy Policy

1. Introduction

This Privacy Policy describes how TidalCash collects, uses, stores, and protects your personal data in accordance with the GDPR and French Data Protection Act. TidalCash is committed to processing your data transparently, fairly, and securely.

2. Data Controller

TidalCash — 91 Rue de Dunkerque, 75009 Paris, France — contact@tidalcash.com

3. Data Collected

Account data: First name, last name, email, phone, company, role, encrypted password.

Usage data: Client/debtor information, billing and receivables data, communications, usage logs.

4. Legal Bases

Your data is processed for: service provision (contract performance), security (legitimate interest), communications (consent), and legal obligations (legal obligation).

5. Data Retention

Account data is retained for the duration of the contract plus 3 years. Billing data is retained for 10 years in compliance with accounting obligations.

6. Your Rights

You have the right to access, rectify, erase, restrict, port, and object to the processing of your data. Contact us at contact@tidalcash.com. You can also lodge a complaint with the CNIL (French Data Protection Authority).

7. Security

TidalCash implements appropriate technical and organizational measures to protect your data: encryption, access control, strong authentication, regular audits.

8. Cookies

We use cookies essential to service operation and analytics cookies (with your consent). You can manage your preferences in your browser settings.